Email · 07 Apr 2026 · 10 min read

The Five Email Flows Every Store Needs Running

by Sarah Ahmed

The Five Email Flows Every Store Needs Running

Set these five automated sequences once and they will quietly generate 25-35% of your store's revenue on autopilot, forever.

01

Welcome series — turn strangers into buyers

Welcome series — turn strangers into buyers

Four emails over seven days: brand story, best-sellers, social proof, and a soft first-purchase offer. This flow consistently converts 8-12% of subscribers into first-time customers within their first week.

02

Abandoned cart — win back lost revenue

Abandoned cart — win back lost revenue

Three touches at one hour, twenty-four hours, and seventy-two hours. Show the exact items left behind, add one social-proof snippet, and reserve any discount for the final email. Expect 8-15% recovery, minimum.

03

Post-purchase — build repeat customers

Post-purchase — build repeat customers

Order confirmation, shipping notice, delivery follow-up, then a review request seven days later. This flow drives your second-order rate — the single biggest predictor of long-term store profitability.

04

Win-back — reactivate sleeping subscribers

Win-back — reactivate sleeping subscribers

Anyone who has not opened in 60 days gets a three-email 'we miss you' sequence with a strong incentive. Reactivating an old subscriber costs zero and often outperforms cold acquisition by 5-10x on ROAS.

05

Weekly broadcast — stay top of mind

Weekly broadcast — stay top of mind

One thoughtful email every week: a story, a tip, a new arrival. Consistency compounds — stores that email weekly for a year almost always outperform stores that batch-send during launches only.